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Razer blade 14 keeps blue screen

  • April 17, 2025
  • 1 reply
  • 84 views
H

i’m using Razer blade 14 Product No.: RZ09-0427NGA3 Serial No.: (removed). Every time I start my laptop after a period of time, it will definitely cause BSoD. Sometimes it happens after 1 hour of shutting down, sometimes after 1 day. Every time BSoD appears, it reports a different error. I have tried everything from reinstalling Windows, reinstalling drivers, turning off fast startup in bios, all methods to fix BSoD but they appear more and more, even running sfc/scanow it still reports that there is absolutely no error. This situation has been going on for about 2-3 months now. it only happens when i start the computer, it doesn't happen when i'm using it Before that, my computer was working completely normally. I feel like my computer has a hardware problem and I need help.

 

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • April 18, 2025

Hi Hyperskrrrr,

I'm sorry to hear about the issues you're experiencing with recurring BSODs on your Razer Blade 14" (2022), which appear inconsistently after startup, despite extensive troubleshooting attempts. To further isolate the problem, please try the steps for fixing BSOD errors in this article. If the same issue persists, please PM me with the following information so I can initiate a ticket on your behalf:

  • MSinfo logs.
  • Windows version.
  • Send a screenshot of the Nvidia and Intel Driver versions. Press Windows+R on your keyboard. Type in DXDIAG into the run command text box and hit OK. Then click on YES. Click on the Display 1 and 2 tabs and look for the graphics driver version on the right side.
  • Photo of the BIOS main tab.
  • Windows Event Logs.

Save the shareable files via any online drive account listed here. Also, fill in the following:

Full Name:
Email:
Phone number:
Country:

Place of Purchase: (seller's website or physical store address)
Date of purchase:
Proof of purchase:
Subscribed to Razer Care?: Yes/No

*Thread locked to curb the conversation to PMs.

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