Hello, I dont know where to start ( sorry for the english )
I have buy my Laptop a Razer Blade 14 the 13 of jun 2025,
i have start to get my Laptop Crash and Black Screen and reset
I open ticket around 2025-09, I had to send the laptop, suppose to be ok, but the same day i get it back i had again the black screen crash, when i was trying to install software…
I , and Razer, put lot of time to try things, is there a way to just send me a new laptop or i dont know?
Is there a warranty thing too,
Is there a way to talk with someone in french and explain what happens with my story?
Yeah, I’m alway on a ticket, but , Im starting to dont know what to do, i have paid 3000$ for a laptop and compagny who supposed to be on top , and im stuck with that, I had a Lenovo Yoga for 7 years and it still good, and now im desapointed,
Is there someone else who get issue like me or can help me even if Im on an open ticket?
Best Regards