Razer blade 15 (2018) random shutdown even when not gaming | Razer Insider
Skip to main content

Razer blade 15 (2018) random shutdown even when not gaming

  • 30 May 2021
  • 1 reply
  • 21 views
F
Hi,
I am having Razer blade 15 (2018) RZ09 0238x series and its without battery. It randomly turns off after sometime even when I am not gaming. Sometimes it turns off right at the start before windows logo and sometimes after startup of windows and most of the time when in the windows like browsing, multimedia etc.
When it turns off, sometimes it does not even turns on till the time I do not remove the power cable and plug it again.
There is no overheating issue as laptop's CPU remains around 50 Celvius and same goes for GPU.
Is that issue due to the absence of battery or some hardware problem?
    bizloadCyanBlueAzure969
    Lamirry
    W
    8 people like this
    • bizloadCyanBlueAzure969
      bizloadCyanBlueAzure969
    • Lamirry
      Lamirry
    • W
      wusland
    • tbtbrmdhn
      tbtbrmdhn
    • N
      Nefimp
    • R
      RowdyMilk
    • H
      Helgrid
    • S
      Skyshaper
    Did this topic help you find an answer to your question?
    This topic has been closed for comments

    1 Reply

    Razer.Speedcr0ss
    frontFernGreentrend686
    Hi,
    I am having Razer blade 15 (2018) RZ09 0238x series and its without battery. It randomly turns off after sometime even when I am not gaming. Sometimes it turns off right at the start before windows logo and sometimes after startup of windows and most of the time when in the windows like browsing, multimedia etc.
    When it turns off, sometimes it does not even turns on till the time I do not remove the power cable and plug it again.
    There is no overheating issue as laptop's CPU remains around 50 Celvius and same goes for GPU.
    Is that issue due to the absence of battery or some hardware problem?



    Hi there! I saw your other two threads. Please refer to the links below:

    • https://insider.razer.com/index.php?threads%2Frazer-razer-blade-random-shutting-down.75143%2F&fbclid=IwAR22WkM5I46h9sNN3-Gm95iISox66cJd8nrMHhdENpIcyhM2dnnGPiCIHf0

    • https://insider.razer.com/index.php?threads%2Frazer-razer-blade-random-shutting-down-even-not-gaming.75144%2F&fbclid=IwAR28X5wDfeADlonlDJ4OLRV69FjVVxX7r_Ocff3Jt6cErxBOInUwUd9baTk

    And yes, this is a possible hardware issue since the laptop has been operating without a battery. Have you performed the steps from this link? Also, have you contacted our Support Team by submitting a case? Feel free to send me a PM should you need additional assistance.
    CookiesCookie settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings