Razer blade 15 (2018) random shutdown even when not gaming | Razer Insider
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Hi,

I am having Razer blade 15 (2018) RZ09 0238x series and its without battery. It randomly turns off after sometime even when I am not gaming. Sometimes it turns off right at the start before windows logo and sometimes after startup of windows and most of the time when in the windows like browsing, multimedia etc.

When it turns off, sometimes it does not even turns on till the time I do not remove the power cable and plug it again.

There is no overheating issue as laptop's CPU remains around 50 Celvius and same goes for GPU.

Is that issue due to the absence of battery or some hardware problem?
frontFernGreentrend686
Hi,

I am having Razer blade 15 (2018) RZ09 0238x series and its without battery. It randomly turns off after sometime even when I am not gaming. Sometimes it turns off right at the start before windows logo and sometimes after startup of windows and most of the time when in the windows like browsing, multimedia etc.

When it turns off, sometimes it does not even turns on till the time I do not remove the power cable and plug it again.

There is no overheating issue as laptop's CPU remains around 50 Celvius and same goes for GPU.

Is that issue due to the absence of battery or some hardware problem?






Hi there! I saw your other two threads. Please refer to the links below:



• https://insider.razer.com/index.php?threads%2Frazer-razer-blade-random-shutting-down.75143%2F&fbclid=IwAR22WkM5I46h9sNN3-Gm95iISox66cJd8nrMHhdENpIcyhM2dnnGPiCIHf0



• https://insider.razer.com/index.php?threads%2Frazer-razer-blade-random-shutting-down-even-not-gaming.75144%2F&fbclid=IwAR28X5wDfeADlonlDJ4OLRV69FjVVxX7r_Ocff3Jt6cErxBOInUwUd9baTk



And yes, this is a possible hardware issue since the laptop has been operating without a battery. Have you performed the steps from this link? Also, have you contacted our Support Team by submitting a case? Feel free to send me a PM should you need additional assistance.
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