Razer Blade 15 2020 - Battery swollen | Razer Insider
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Razer Blade 15 2020 - Battery swollen

  • November 9, 2022
  • 2 replies
  • 50 views
T
Hi, I have a Razer Blade 15 purchased in March 2021 and the battery swallowed....twice The first RMA was under warranty in October 2021. It is currently swallowed again in November 2022. The computer is used for office tasks only (programming), there is obviously a quality issue with the cooling of the blade series. There is also no way to contact Razer since the warranty has expired. There is also no official information about how to get a new battery replacement. Would Razer follow up on this low-quality battery and provide a free replacement out of warranty? Thank you
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2 Replies

FiszPL
Vanguard
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  • FiszPL
  • VANGUARD
  • November 9, 2022
@Razer.Speedcr0ss - could you help with this case?
Razer.Speedcr0ss
tidus87
Hi, I have a Razer Blade 15 purchased in March 2021 and the battery swallowed....twice The first RMA was under warranty in October 2021. It is currently swallowed again in November 2022. The computer is used for office tasks only (programming), there is obviously a quality issue with the cooling of the blade series. There is also no way to contact Razer since the warranty has expired. There is also no official information about how to get a new battery replacement. Would Razer follow up on this low-quality battery and provide a free replacement out of warranty? Thank you
I appreciate your initiative to post your Blade 15's concern to our Razer Insider support board. Can you send me your laptop's serial number or your case/RMA numbers via PM so I can check your laptop's details and contact history and see if the unit is eligible to undergo our out-of-warranty repair? I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns. Thanks for the mention, FiszPL!
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