My laptop touch screen (Razer 15 Advanced 2021 3080 4K OLED TouchScreen) has stopped working. The display works but the touch screen does not show up and it seems like a driver issue.
Does anyone else have the drivers for the 4K OLED 60hz touch screen from the 2021 model?
- Razer Blade 15” Advanced (2021) | RZ09-0409C
I would really appreciate it if someone could give me a download link.
Usually it should be updated through windows update. Try run this troubleshooting, if you did already maybe try factory reset to see if it’s software or hardware issue.
I ran the windows update and that troubleshooting. Still doesn’t seem to be the correct driver onboard.
I’ve been having the same problem with mine! i have the same model and it’s driving me nuts! it doesn’t even recognize that the driver is there anymore and there hasn’t been any physical damage to my laptop ever. I’ve tried all of the troubleshooting steps listed including factory resetting it and upgrading to windows 11 which im not a fan of and nothing works. Does anyone have the touchscreen driver file that we can download?
I understand this issue is frustrating and I am here to lend a hand. Please PM me the serial number of your laptop so I can validate its model and kickstart a support ticket so I can escalate your concern to the systems team for advanced resolution. Thank you.
iv’e sent a PM
I have started to have the same issue lately. I have tried factory resetting twice. no use. tried uninstalling and factory resetting. no use. Tried disabling and enabling as well. No change. The issue is persistent. Please help.