Hi there,
My Razer blade 15 advanced was charging and when i disconnected the charger to take it with me I noticed the frame was not flush so I pressed it together and the battery blew out smoke. I quickly ran outside and tossed the smoking laptop to the ground and it burst into a small fire.
Why would this happen? This is so dangerous, it could’ve been so much worse but thankfully I was downstairs by the sliding door.
Hey there,
I understand that your Razer Blade 15 Advanced experienced a serious battery incident, where the device casing bulged, released smoke, and eventually caught fire after disconnecting the charger.
To further assist you and properly document the situation, could you please send me a private message along with the photos or videos showing the damage caused by the fire? This will allow me to take a look attach it to your case.
You can upload the photo/video using this link and then send me a private message with the link once it’s uploaded. Thank you!
*Thread locked to curb conversation to PM.
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
