Razer Blade 15 Advanced Model 2021 / Freeze on Adobe (After effects, Photoshop) | Razer Insider
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Razer Blade 15 Advanced Model 2021 / Freeze on Adobe (After effects, Photoshop)

  • August 13, 2021
  • 1 reply
  • 28 views
T
Hello, I bought the Razer Blade 15 Advanced Model 2021 1 month ago, and have noticed some pretty frustrating issues that I can't seem to resolve. When I am using software from the Adobe suite (After Effects or Photoshop), the software systematically freezes randomly (about 30 sec after I have opened it) and I am then forced to close the application by opening the windows task manager. I'm also having this problem on music software called Keyscape. I do not know if it can come from the pc or the software because the rest of the computer is fluid. This freeze occurs when the CPU and GPU are low. I also performed all Windows updates but the problem persists. Has anyone ever had this issue or a similar issue? I really don't know what to do and I haven't found any solutions for weeks. It slows me down in my work. I hope that someone could help me. Thanks in advance.
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Razer.Speedcr0ss
tods_razer
Hello, I bought the Razer Blade 15 Advanced Model 2021 1 month ago, and have noticed some pretty frustrating issues that I can't seem to resolve. When I am using software from the Adobe suite (After Effects or Photoshop), the software systematically freezes randomly (about 30 sec after I have opened it) and I am then forced to close the application by opening the windows task manager. I'm also having this problem on music software called Keyscape. I do not know if it can come from the pc or the software because the rest of the computer is fluid. This freeze occurs when the CPU and GPU are low. I also performed all Windows updates but the problem persists. Has anyone ever had this issue or a similar issue? I really don't know what to do and I haven't found any solutions for weeks. It slows me down in my work. I hope that someone could help me. Thanks in advance.
Hey there! I've replied to your PM. Let's continue our conversation privately. I'll be locking this thread to curb our conversation privately.
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