Razer Blade 15 Base (2019) Constant BSOD | Razer Insider
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Hello, recently my Razer Blade 15 Base (Mid 2019 with GTX 1660Ti) has been experiencing constant crashes in the form of Blue Screens. They occur at random while using the computer normally (surfing the web, using word, coding, etc.) always giving me a Driver Power State Failure code, it also happens whenever I leave the laptop idle and it starts to go to sleep. These problems started about 2 or 3 weeks ago, and after many different fixes and methods found on the internet (and reinstalling windows 10) the only one that seemed to work was wiping my Display Drivers with DDU (only uninstalled NVIDIA), after that I installed the driver that comes with the GPU (425.54) and all seemed to work until about 3.5 hours later when I started fiddling with GeForce Experience (signed in, looked at settings, but ignored driver updates) where it crashed again. I then rebooted and disabled the GPU from device manager, uninstalled GeForce Experience, and left the Laptop charging and on overnight with a stop watch running. I woke up this morning to find it sleeping and it did so correctly (woke up without a hitch and didn't crash) and sure enough the stop watch was at 8 hours. So does this mean that my GPU is damaged or could it be GeForce experience? I rolled back from the latest Nvidia (472.12) to a pretty old one that came with the GPU so I don't understand why it would cause a driver failure again. Thanks for the help!
smartTealplane031
Hello, recently my Razer Blade 15 Base (Mid 2019 with GTX 1660Ti) has been experiencing constant crashes in the form of Blue Screens. They occur at random while using the computer normally (surfing the web, using word, coding, etc.) always giving me a Driver Power State Failure code, it also happens whenever I leave the laptop idle and it starts to go to sleep. These problems started about 2 or 3 weeks ago, and after many different fixes and methods found on the internet (and reinstalling windows 10) the only one that seemed to work was wiping my Display Drivers with DDU (only uninstalled NVIDIA), after that I installed the driver that comes with the GPU (425.54) and all seemed to work until about 3.5 hours later when I started fiddling with GeForce Experience (signed in, looked at settings, but ignored driver updates) where it crashed again. I then rebooted and disabled the GPU from device manager, uninstalled GeForce Experience, and left the Laptop charging and on overnight with a stop watch running. I woke up this morning to find it sleeping and it did so correctly (woke up without a hitch and didn't crash) and sure enough the stop watch was at 8 hours. So does this mean that my GPU is damaged or could it be GeForce experience? I rolled back from the latest Nvidia (472.12) to a pretty old one that came with the GPU so I don't understand why it would cause a driver failure again. Thanks for the help!




Have you contacted our Support Team? If you haven't, please send me a PM including your laptop's serial number so I can check its details and available updates. I'll be locking this thread to curb our conversation privately.