I'd contact Razer Support first (if you haven't done it yet): https://mysupport.razer.com/app/contact-support

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FiszPL
I'd contact Razer Support first (if you haven't done it yet): https://mysupport.razer.com/app/contact-support

Yes. I have tried this but it shows "no longer covered by Razer's Limited Warranty". And I don't know how to get further support. I can pay for a replacement for my battery but I just find no way to contact them.

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I have studied recently warranty policy and there are a couple of senteces regard to battery.

It is covered 1-2yrs depends on the country you bougth your machine at. There is one exclusion related to battery, its lifetime. In case of bloated battery while your machine is still on the warranty - it should be fixed.

Actually, Ive been awaiting since 24 days for replacement as my laptop's battery bloated damaging as well the keyboard/mainboard. It is warranty repair.

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diaoguai
Yes. I have tried this but it shows "no longer covered by Razer's Limited Warranty". And I don't know how to get further support. I can pay for a replacement for my battery but I just find no way to contact them.

Hey diaoguai! Please send me a PM including your laptop's serial number and your location/region via PM as I want to check if you are within Razer's shipping network.

flowgeoGiantsOrange337
I have studied recently warranty policy and there are a couple of senteces regard to battery.

It is covered 1-2yrs depends on the country you bougth your machine at. There is one exclusion related to battery, its lifetime. In case of bloated battery while your machine is still on the warranty - it should be fixed.

Actually, Ive been awaiting since 24 days for replacement as my laptop's battery bloated damaging as well the keyboard/mainboard. It is warranty repair.

Please send me a PM too. By the way, I replied to your other thread.





*Thread is now locked so I can divert our conversations privately.

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