Hello,
My laptop dies quickly when gaming. It dies while on the charger so I don’t know if it’s the charger or the laptop battery. The laptop chargers fast, but it also dies fast too. My razer blade 15 base model number is RZ09-0328. P.S. my warranty expired. Thank you for the help.
Hey there,
I understand that your Razer Blade 15 is draining its battery while gaming even when the charger is connected. I'd like to gather a few more details to better understand what's causing the issue. Please send me a PM along with the following details below:
1. Are you using the original Razer charger that came with the laptop?
2. Have you noticed any damage to the charger, power cable, or charging port?
3. Does the battery charge normally when the laptop is idle or performing light tasks?
4. Have you tried a different power outlet to rule out a power source issue?
5. Is the charger's LED indicator functioning normally?
6. Have you noticed any battery swelling or physical changes to the laptop?
Also, please provide your laptop’s serial number so I can check its details in our system and assist you further. Thank you!
*Thread locked to curb conversation to PM.
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