Howdy Folks! I have a 2020 Razer Blade 15 that I got back in 2020. It has been a very good laptop for me until the last bit, where I've noticed that the mouse pad has trouble clicking in a way that wasn't normal. After a bit of review, I realized that the laptop itself was bulging. A bit of googling lead me to believe it may be an issue with the battery. What can I do to get this fixed? I don't think a battery should be bulging like this and feel that it should be covered under warranty frankly. I tried uploading some pictures but can't seem to get them to upload.
Any help is appreciated and I'm happy to give more info if needed.
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Please contact Razer Support directly: https://mysupport.razer.com/app/contact-support
And I'd recommend remove the battery from laptop, before it'll make some damage to it.
And I'd recommend remove the battery from laptop, before it'll make some damage to it.
I'm sorry to hear about the bulging battery of your laptop. I would love to help, PM me the serial number and photos showing the battery so I can forward your concern to the relevant team and look into our options in providing you with a replacement battery.
*Thread locked to curb conversation to PM.
*Thread locked to curb conversation to PM.
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