Hi! I got my laptop in 2020 and just this week noticed that random keys on my keyboard are no longer working. 8, 0, X, \, Ctrl are some of them. It's completely random and not in the same spot. I can't tell if this is a hardware issue as I haven't done anything. My battery was swelling really bad and I removed it but the only reason I actually removed the battery was because my keys weren't working. Even with the battery removed, some keys aren't functioning.
Another question - Could this be the cause of water damage? I’ve never thought about it, but I suppose I use a damp wash-cloth to clean my keyboard at times and then one day it started freaking out with one key typing multiple or different, and then all of a sudden some aren’t working.
Razer is currently sending me a new battery for my laptop. What do you guys think? Hardware or software? I'm very lost and frustrated as I spent a lot of money on this laptop only to have so many issues with it.