Razer Blade 15 Keys aren't working | Razer Insider
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Hi! I got my laptop in 2020 and just this week noticed that random keys on my keyboard are no longer working. 8, 0, X, \, Ctrl are some of them. It's completely random and not in the same spot. I can't tell if this is a hardware issue as I haven't done anything. My battery was swelling really bad and I removed it but the only reason I actually removed the battery was because my keys weren't working. Even with the battery removed, some keys aren't functioning.

 

Another question - Could this be the cause of water damage? I’ve never thought about it, but I suppose I use a damp wash-cloth to clean my keyboard at times and then one day it started freaking out with one key typing multiple or different, and then all of a sudden some aren’t working.

 

Razer is currently sending me a new battery for my laptop. What do you guys think? Hardware or software? I'm very lost and frustrated as I spent a lot of money on this laptop only to have so many issues with it.

Im now on to my 3 keyboard with my 2019 Razor Blade. In each case it was 4 keys that would fail and the keys were coincidentally in similar areas. Either ‘0,9,m,n’  or  ‘9,8,n,b’. The first time this occured the diagnosis was a swollen battery had warped the keyboard which was reasonale explaiatio. But just a little over 6 months after a new front panel is installed and the exact same keys fail again. Despite my appeals to have the replacement under waranty on the basis that there is no explaitation that would point to the failure being misuse, my appeals were rejected and I was forced to pay for another front panel. And now only a year+ later  ‘9,8,n,b’ keys have stopped ‘working again! From a rad that like to preset itself as high quality I am very disappoited. My next laptop will not e razor unless someone from Razer can give me a crediable explaination for how it can be that I encounter the same keyboard faults 3 times in 3 years!!!!! 
Oh and incase any of my words above are missing a ‘n,b’ its because I had to copy and paste these letters into this reply as Im writing using my Razer Blade.


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