Razer Blade 16 (2023) Screen Flashing | Razer Insider
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Hello - I have a Razer Blade 16 (2023) which has been phenomenal up until 2 weeks ago. The screen has suddenly started flashing in horizontal blocks and it is impossible to do anything on it - I have to plug in an external monitor. I’m not playing a game when this happens, it happens immediately from the windows login screen and persists. I’ve ensured everything is up to date from a Razer support/windows standpoint but the issue still remains. The first week I encountered this, the Razer updates fixed it. However this week, it’s back and the Razer updates won’t update (because they already have last week) and the new step of all windows updates + optional ones did not fix it. 

 

There is another question on this topic and I did everything except for restoring factory settings. The article is “Blade 16 2023 Screen has glitchy screen flicker when turned on.”

 

Are there any extra steps I can take to troubleshoot? Not being able to use the screen is an inconvenience and I’d like to be able to rely on it again. Is this a wider known issue with this model?

 

Appreciate any knowledge/guidance on this! 

Hi dmickle32,

Thanks for sharing your concern here, and for doing the steps in this article. Let’s escalate this issue to our Laptop Support Team to further investigate. Please PM me and help me gather the following information needed so I can initiate a case on your behalf:

  • MSinfo logs
  • Windows version
  • Full Name:
  • Email:
  • Phone number:
  • Country:
  • Razer Blade 16" (2023) serial number:
  • Short video showing the issue for team visibility. 
  • Save the shareable files via any online drive account listed here.


*Thread locked to curb the conversation to PMs.

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