Razer Blade 16 freezes completely | Razer Insider
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Razer Blade 16 freezes completely

  • November 11, 2025
  • 1 reply
  • 50 views

ProFikProStrike

Hello, my beloved Razer fans! I have a Razer Blade 16 (RZ09-0483TEH3-R3E1). I bought it not so long ago, in July 2025. And since that time, every time I play any game, at a random moment, the laptop freezes completely. Only a full reboot saves. I've been putting up with it all the time. 

 

I found somewhere on the forum that it is necessary to download Int9el Arc Control and update something there - it does not help. I play absolutely any game with normal temperatures(I have Razer Laptop Cooling Pad) and downloads, at a random moment the laptop freezes, and the sound goes on. 

 

Can you tell me if anyone has encountered such a problem and successfully solved it? I've already started analyzing Windows error dumps. For example, LiveKernelEvent 141, LiveKernelEvent 144 etc.

 

Thank you for your reply and advice!

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1 Reply

Razer.Aero
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  • Razer Support
  • November 11, 2025

Hi ProFikProStrike,

I understand you’re experiencing frequent freezing issues with your Razer Blade 16 during gaming. To resolve the issue, please try to perform the troubleshooting in this article. If the same problem persists, PM me with details below so I can initiate a case on your behalf:

Full Name:
Email:
Phone number:
Country:
Product serial number:
Subscribed to Razer Care?: Yes/No

MSinfo logs
Windows version
Windows Event Logs
Razer Synapse logs

Video of showing the issue for our teams visibility.
Save the shareable files via any online drive account listed here.

*Thread locked to curb the conversation to PMs.