Razer Blade 2018 Adv. Trackpad not working | Razer Insider
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Razer Blade 2018 Adv. Trackpad not working

I
More than a month ago my trackpad stopped clicking. You can still track cursor (with twitches) but can't push any buttons. Now I can work only with mouse. Please help.
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7 Replies

R
Was this working before? Have you done some updates on your Razer Blade?
I
  • indexp
  • Author
  • 2 replies
  • March 26, 2019
Yes trackpad was okay for first 5 months. I have done only software updates through Synapse, and it stopped working suddenly, not after update. I tried to reinstall drivers. I have the latest version of BIOS.
R
I see. Can you send me the serial number of your Razer Blade through PM? Also, don't forget to include the link of this thread. Let's continue from there.
R
  • radcat88
  • 2 replies
  • April 6, 2019
Hey did you get your issue resolved I HAVE THE SAME PROBLEM and I HAD THE RAZER FOR ABOUT 5 months too! Please help! Shouldn’t happen for a $2500 computer..
I
1 person likes this
  • I
    indexp
R
  • radcat88
  • 2 replies
  • April 9, 2019
i contacted razer and they wanted me to send my unit in. basically i would have to pay $130 for diagnostics which doesn't even cover labor and repair to begin with. I took my computer to reputable laptop repair shop they fixed it within the same day for $40. I do not recommend going through razer. it was just a hardware issue "it got stuck" the shop adjusted the pressure and everything too. no need to waste $130+
I
1 person likes this
  • I
    indexp
I
  • indexp
  • Author
  • 2 replies
  • April 22, 2019
Did you loose your warranty after this non authorized fix?
D
mine has just started doing this - only 3 months old - whats happening Razer ?
I
1 person likes this
  • I
    indexp
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