Razer blade 2025 random reboots (rtx 5090) | Razer Insider
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Razer blade 2025 random reboots (rtx 5090)

  • August 25, 2025
  • 10 replies
  • 572 views
hitPacificBluetools890

Hello got Razer Blade 18" (2025) | RZ09-0529 at the start of the summer, most of the time it’s connected to LG OLED77C5 via HDMI 2.1 and everything works great at 4k HDR 144hz, but my system just keeps randomly crashing/rebooting during gaming or just watching youtube videos or twitch. It happens absolutely random, i can game for 4 or more hours straight with heavy GPU usage with no restarts/crashes or it restarts twice in just 1 hour with no heavy usage of GPU or CPU. 

I have updated all drivers i could, updated BIOS and everything provided on razer website for my model, i have tried turning off any CPU and GPU overclocking and it still keeps happening. I installed the whocrashed soft and it shows nothing on this reboots.  

AIso i dont have any other apps working in background except for synapse and other razer products.

DarkRaspberryJETretro662
niklifeone

10 Replies

niklifeone
  • niklifeone
  • Insider Mini
  • September 13, 2025

Hello 👋, I have same issue with 5080 blade 18, was hoping updates will fix it but still no solution 

DarkRaspberryJETretro662
V
  • ValentijnD
  • Insider Mini
  • September 15, 2025

I have the exact same. Do you have a fix yet?

 

DarkRaspberryJETretro662
niklifeone
DarkRaspberryJETretro662

Hi guys

I have the same issue with my RTX 5090 Blade 18 (I upgraded RAM though on 2x64 gigs but I don’t think it should be the issue)

niklifeone
DarkRaspberryJETretro662

I’ve been told that switching to the Windows Pro from Home may introduce drivers issue and it may require a clean install. My issues got worse after that. I’ve just received a Pro drivers using Intel driver update, Nvidia app and WIndows Update 

I’ll check how these updates will work for me and get back to you guys

niklifeone
niklifeone
  • niklifeone
  • Insider Mini
  • September 29, 2025

I’ve been told that switching to the Windows Pro from Home may introduce drivers issue and it may require a clean install. My issues got worse after that. I’ve just received a Pro drivers using Intel driver update, Nvidia app and WIndows Update 

I’ll check how these updates will work for me and get back to you guys

Hi 👋, I’m trying to solve this random shutdowns (reboots) for more than two months already, my system with 5080 during gaming completely shutdown and stats automatically after a few seconds, I monitored all temps with hwinfo and it looks ok, I had several bsods also - but it was related to ram overheating- I installed 2x48 gb crucial 5600 ram and it has chips from both sides - I installed thermal pads under each stick - and start using cooling pad - now testing and monitoring, I’m not sure that it was connected to shutdowns because shutdowns gives no bsod and no description in event log, just statement that it was unexpected. I will update this thread after several days of testing, please also post any updates regarding your situation 

DarkRaspberryJETretro662

Hey everyone, even though Razer issued an RMA for me, I encouraged myself to do the following:

  • Swapping my replaced 128 gigs of RAM to potentially solve the issue of putting the RAM in wrong channel mode;
  • I performed a clean install of Windows 11 home from the image I downloaded from Razer Online Support. I performed drivers updates using only the automatic utilities such as Windows Updates, Nvidia App and Intel Driver Update Assistant.

So far I have everything running nice and smoothly, no random reboots.

P. S.: I provided logs of my previously installed Windows Pro, and Razer support said that the drivers aren’t compatible and from the logs it looks like the drivers were rebooting themselves unexpectedly, thus they recommended a clean install, which I did and so far it works fine

hitPacificBluetools890
niklifeone
  • niklifeone
  • Insider Mini
  • October 3, 2025

Thanks for replying 👍, hope it is same issue with mine, will try and test 🙂

hitPacificBluetools890

Hey everyone, even though Razer issued an RMA for me, I encouraged myself to do the following:

  • Swapping my replaced 128 gigs of RAM to potentially solve the issue of putting the RAM in wrong channel mode;
  • I performed a clean install of Windows 11 home from the image I downloaded from Razer Online Support. I performed drivers updates using only the automatic utilities such as Windows Updates, Nvidia App and Intel Driver Update Assistant.

So far I have everything running nice and smoothly, no random reboots.

P. S.: I provided logs of my previously installed Windows Pro, and Razer support said that the drivers aren’t compatible and from the logs it looks like the drivers were rebooting themselves unexpectedly, thus they recommended a clean install, which I did and so far it works fine

 

Thanks for the answers, if this (clean install of Windows 11) also helped someone plz let us know.

niklifeone
  • niklifeone
  • Insider Mini
  • October 7, 2025

Hey everyone, even though Razer issued an RMA for me, I encouraged myself to do the following:

  • Swapping my replaced 128 gigs of RAM to potentially solve the issue of putting the RAM in wrong channel mode;
  • I performed a clean install of Windows 11 home from the image I downloaded from Razer Online Support. I performed drivers updates using only the automatic utilities such as Windows Updates, Nvidia App and Intel Driver Update Assistant.

So far I have everything running nice and smoothly, no random reboots.

P. S.: I provided logs of my previously installed Windows Pro, and Razer support said that the drivers aren’t compatible and from the logs it looks like the drivers were rebooting themselves unexpectedly, thus they recommended a clean install, which I did and so far it works fine

 

Thanks for the answers, if this (clean install of Windows 11) also helped someone plz let us know.

Hi, I tried clean install from Razer recovery partition - it didn’t help, I replaced my crucial 96GB 5600 ram back to 32 gb stock - now testing - looks like no shutdowns 2nd day, I will update in a few days 

niklifeone
  • niklifeone
  • Insider Mini
  • October 17, 2025

I tried everything, stock ssd, stock ram, still random shutdowns, sometimes one shutdown in 2-3 days, sometimes 2–3 shutdowns per day 🤯 temps are good, tried to reset system and install fresh from laptop recovery but also no results, also I tried fresh windows install following windows procedure creating boot usb - also no positive results, I suspect hardware issue with motherboard, will update here if find solution, but I’m loosing my hope

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