[Razer blade advanced 2019] Store french problem

Hello I wanted to buy a "The New Razer Blade 15 - Full HD - RTX 2080 - 512GB" on the French store. All is well spend the payment was validated then a few moments after the order of I receive an email as the payment has been refused. Off I got in touch with my bank and she confirmed to me that this was coming from your servers the problem. This order command : RZFRWP0000008038097