Hi,
I've just got my Razer blade 15 2019 base model for less than a month. I noticed a buzzing sound on the charger whenever it's plugged into an electricity supply.
It sounds like electricity buzzing. I've attached a link where you can view a video i took of it.
https://drive.google.com/file/d/1j3ZLqxeBNx4sTvM1fKZWXGEa3rXjoUnG/view?usp=sharing
Is this buzzing sound common? It gets more audible the longer it's plugged into the power socket.
Thank you.
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This is definitely not normal so I highly recommend that you reach out to our System Live Chat support team and request to have the power brick replaced.
Had this issue same day the laptop arrived. Contacted support and they agreed it was a defect. I decided to have Amazon replace as a defect. The alternative was replacing through Razer which would have been a week or two without an adapter. (1. Ship the adapter back to Razer. 2. Allow 3-5 business days to process. 3. Allow a few more days for shipping a new adapter.)
It would be better for everyone if Razer just shipped me a replacement ASAP and I'd return the defective unit after the replacement arrived. Passed that suggestion along to the agent that helped me.
It would be better for everyone if Razer just shipped me a replacement ASAP and I'd return the defective unit after the replacement arrived. Passed that suggestion along to the agent that helped me.
I also have this on my newest blade base rtx2060. I have a 2080 rtx unit so I noticed the difference in the power adapter noise immediately. I’ll contact support in the morning.
digitalwiz
I also have this on my newest blade base rtx2060. I have a 2080 rtx unit so I noticed the difference in the power adapter noise immediately. I’ll contact support in the morning.
If you need assistance with the RMA, I can help. Just send over a short clip of the adapter noise and the serial number of the power brick via PM.
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