The latest windows update put my computer into a black screen everytime it starts up. I have rolled back the update, however the computer still black screens. The screen is lit, but shows nothing. All other components of the laptop are working. Please let me know how I can fix this issue.
Page 1 / 1
have you tried to reinstall OS? is it shows BIOS logo?
Have you tried plugging in an external monitor? If the problem persists, then you will have to send the laptop in for repair. Otherwise, give this guide a shot. Do send me the serial number of the laptop should you need further assistance.
*Thread locked to curb the conversation to PMs.
*Thread locked to curb the conversation to PMs.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.