Razer Blade Pro 2017 FHD 1060 Power Issues, Burning Smell, and BSOD

Clutch313 · 2020-05-27T22:55:53+00:00

Below is a list of issues I am having on my Blade Pro 2017 FHD GTX 1060. that I have an open ticket which I was told would receive a response within 48 hours. It has been 3 days and still nothing. I am posting here in hopes of getting This resolved before having to try posting on Reddit. Edit: To explain further, my power module (Inside the laptop, not my external power adapter) basically caught fire and melted itself and my computer will no longer boot up. There was a crackling sound and burning smell coming from the laptop at the adapter port, and eventually it stopped charging. This was over the span of 1-2 minutes. I unplugged it, and it was still working, but would no longer charge. Leaving it unplugged, I tried following the steps to repair the issue listed on Razer’s support pages, but after doing the system restore (the last of all the troubleshooting steps) it is completely done and won’t boot. It tries to repair itself upon booting up at the posting screen, but fails. Anyone know what’s going on and/or had a similar issue? I’ve seen a couple of other posts with almost identical issues (which tells me it’s not an isolated incident AND Razer knows about the potential issue) but those threads are locked now. System was only 24 months old and I’ve only used it mildly over that time. I was running COD Warzone within normal specifications at the time of the incident. I spent almost $2,500 on this thing with the expectation that this system would last well beyond the 2 year mark.

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Razer Blade Pro 2017 FHD 1060 Power Issues, Burning Smell, and BSOD

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