This laptop has been working properly for two years, and then suddenly the battery doesn't charge. The percentage is kept at 0%. I tried many methods, but nothing chages.
I tried to upload the battery-report file, but failed.
Oh, I have upgraded to Win11, by the way.
Please let me know that to do! Any help will be appreciated. Thanks!
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Userlevel 4
Sorry to hear about the charging issue with your Razer Blade Pro 2019. Did this behavior start manifesting right after you updated its Windows version? For now, please follow the steps provided in this guide as it possibly fixes the issue. If nothing changes, send me a PM with the serial number so I can seek device-specific troubleshooting steps.
*Thread locked to curb conversation to PMs.
*Thread locked to curb conversation to PMs.
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