Razer Blade Pro 2020 can't update Nvidia drivers

JuanOlivares
Hello everyone.
Do you know if with these new Nvidia drivers, 461.92 already fixed our black screen problem?
The truth is that I no longer want to change to a GPU decade, since it is very frustrating to see the black screen again and see that we still do not solve this big problem and as a result we do not enjoy our Razer Blade Pro 2020 4k 120 hz and others.

CENTDERELLA
Hey guys. I kinda have little good news. The black screening and flickering occurred in very small instances now up to almost none compared to before and other drivers. (Blade advance 9750h / 2070mq)

I used this version for the Intel Driver 630 : 27.20.100.9316
Nvidia Driver: Gameready 461.92

I also noticed that most of the time when you turn off the wifi, sometimes the black flicker stops.

kurankov00
hello. do you have QHD monitor?

SanDMaN809
You won't get any man, I've only gotten the runaround on the forum, from CS and Technical support by email and phone, got ghosted by email for a while till i started tweeting at them, and I get the same solution all the time, just switch to optimus. Not a solution for a 4000$ laptop

Dopefish.
What sucks for me is that I only had my laptop for about 7 months before this issue. Now it's taken so long for anyone to do anything (of which there still isn't a solution) that my laptop is now out of the 1 year warranty. I can't run newer drivers optimized for newer games, I can't use NVIDIA Broadcast because I'm stuck running an old driver, I can't utilize the hardware that was advertised and that I paid for.

I've tried to use Optimus mode but it's less than ideal. Games don't always select the right graphics device causing them to run on the Intel GPU instead. Hardly any game lets you manually select which device. Any game that runs in a window or borderless fullscreen window will use the Intel GPU instead. Some games I'll have to alt-enter to make them windowed and then alt-enter to force them into a fullscreen mode so it uses the Nvidia GPU. The transitions between the Intel and Nvidia GPUs isn't seamless either. I've also noticed that the performance of games is very much noticeably slower when using Optimus mode versus Discreet mode (and verified that the game is running on the Nvidia GPU). For now I'm on a super old Nvidia driver that still works in discreet mode, but again I have no new features or game optimizations I can utilize.

I mean if you guys want to send me a new laptop that doesn't have the issue I'll gladly send mine back that has the issue so you can duplicate it, experiment with it, and figure it out.

Hard to believe the issue started roughly in June of 2020 and we're already in April of 2021 and there's no fix. Going on almost a year. My patience is really starting to wear thin.

This has very much tarnished how I feel about Razer products. I think with this laptop, the accessories, and additional peripherals I've bought I have spent over $6000 on this rig, just so I could have a portal gaming laptop for how much I travel.

Be transparent. Give us something. Don't be that company that withholds everything from their consumers and doesn't communicate with them. You previously mentioned the issue is a matter of aligning the latest windows updates with the graphics drivers. That was a month ago. What progress has been made in the last month? Be open, be honest. No one is going to sit down and say "I should have never bought a Razer, those guys have kept me up-to-date on the problem, what solutions they've tried, the issues they're running into, etc." But I can guarantee people will sit down and tell their friends and family all about how their Razer laptop has had a problem for almost a year and no one at Razer has said anything short of a "we know there's a problem; we're working on it."

Dopefish.
What sucks for me is that I only had my laptop for about 7 months before this issue. Now it's taken so long for anyone to do anything (of which there still isn't a solution) that my laptop is now out of the 1 year warranty. I can't run newer drivers optimized for newer games, I can't use NVIDIA Broadcast because I'm stuck running an old driver, I can't utilize the hardware that was advertised and that I paid for.

I've tried to use Optimus mode but it's less than ideal. Games don't always select the right graphics device causing them to run on the Intel GPU instead. Hardly any game lets you manually select which device. Any game that runs in a window or borderless fullscreen window will use the Intel GPU instead. Some games I'll have to alt-enter to make them windowed and then alt-enter to force them into a fullscreen mode so it uses the Nvidia GPU. The transitions between the Intel and Nvidia GPUs isn't seamless either. I've also noticed that the performance of games is very much noticeably slower when using Optimus mode versus Discreet mode (and verified that the game is running on the Nvidia GPU). For now I'm on a super old Nvidia driver that still works in discreet mode, but again I have no new features or game optimizations I can utilize.

I mean if you guys want to send me a new laptop that doesn't have the issue I'll gladly send mine back that has the issue so you can duplicate it, experiment with it, and figure it out.

Hard to believe the issue started roughly in June of 2020 and we're already in April of 2021 and there's no fix. Going on almost a year. My patience is really starting to wear thin.

This has very much tarnished how I feel about Razer products. I think with this laptop, the accessories, and additional peripherals I've bought I have spent over $6000 on this rig, just so I could have a portal gaming laptop for how much I travel.

Be transparent. Give us something. Don't be that company that withholds everything from their consumers and doesn't communicate with them. You previously mentioned the issue is a matter of aligning the latest windows updates with the graphics drivers. That was a month ago. What progress has been made in the last month? Be open, be honest. No one is going to sit down and say "I should have never bought a Razer, those guys have kept me up-to-date on the problem, what solutions they've tried, the issues they're running into, etc." But I can guarantee people will sit down and tell their friends and family all about how their Razer laptop has had a problem for almost a year and no one at Razer has said anything short of a "we know there's a problem; we're working on it."

Dopefish.
What sucks for me is that I only had my laptop for about 7 months before this issue. Now it's taken so long for anyone to do anything (of which there still isn't a solution) that my laptop is now out of the 1 year warranty. I can't run newer drivers optimized for newer games, I can't use NVIDIA Broadcast because I'm stuck running an old driver, I can't utilize the hardware that was advertised and that I paid for.

I've tried to use Optimus mode but it's less than ideal. Games don't always select the right graphics device causing them to run on the Intel GPU instead. Hardly any game lets you manually select which device. Any game that runs in a window or borderless fullscreen window will use the Intel GPU instead. Some games I'll have to alt-enter to make them windowed and then alt-enter to force them into a fullscreen mode so it uses the Nvidia GPU. The transitions between the Intel and Nvidia GPUs isn't seamless either. I've also noticed that the performance of games is very much noticeably slower when using Optimus mode versus Discreet mode (and verified that the game is running on the Nvidia GPU). For now I'm on a super old Nvidia driver that still works in discreet mode, but again I have no new features or game optimizations I can utilize.

I mean if you guys want to send me a new laptop that doesn't have the issue I'll gladly send mine back that has the issue so you can duplicate it, experiment with it, and figure it out.

Hard to believe the issue started roughly in June of 2020 and we're already in April of 2021 and there's no fix. Going on almost a year. My patience is really starting to wear thin.

This has very much tarnished how I feel about Razer products. I think with this laptop, the accessories, and additional peripherals I've bought I have spent over $6000 on this rig, just so I could have a portable gaming laptop for how much I travel.

Be transparent. Give us something. Don't be that company that withholds everything from their consumers and doesn't communicate with them. You previously mentioned the issue is a matter of aligning the latest windows updates with the graphics drivers. That was a month ago. What progress has been made in the last month? Be open, be honest. No one is going to sit down and say "I should have never bought a Razer, those guys have kept me up-to-date on the problem, what solutions they've tried, the issues they're running into, etc." But I can guarantee people will sit down and tell their friends and family all about how their Razer laptop has had a problem for almost a year and no one at Razer has said anything short of a "we know there's a problem; we're working on it."