Razer Blade Pro fail to start | Razer Insider

Razer Blade Pro fail to start

  • 7 January 2019
  • 4 replies
  • 2 views

Help! I'm desperate as I can't get my Razer Blade Pro to start and support isn't giving me a satisfied answer, I have no where to go but to a forum to escalate my situation!

Windows 10 has corrupted my system and I had my work technician request a recovery flash drive or DVD. For whatever reason, the technician said there are no more in stock?! So until then I can't even do my work as I work remotely! I am trying to find another support to help me. I'm willing to pay, but I thought that is what customer service is? is to help me?

This topic has been closed for comments

4 Replies

Userlevel 7
Hi, i'm sorry i can't help you too much with your Blade problem, but i told a support member about it and you should discuss with him further.
Hey, @thinkCoolBlackcafe782 . I sent you a PM. Give me a reply when you can. 🙂
Razer.FirePenguin
Hey, @thinkCoolBlackcafe782 . I sent you a PM. Give me a reply when you can. :)


The case number is xxxxxx - my work tech says it has to be the master recovery flash drive or DVD because my BIOS is also password protected (me and work tech only ones every accessed my laptop) so we are so
in need of help

I begged and offered to pay for the flash drive--the problem started as Windows 10 corrupted everything. Although the Razer tech if you read the case, send the link my technician says it won't solve the issue. We need this flash drive to recovery the laptop back to its factory settings. Until then, (been over a month)--I've had to travel to the office (I work remotely) to get my work done. I can't delay this any longer. Please help!!! I am begging!
I sent you a PM and I also edited out the case number for your security.