Razer Blade rebooting all of sudden + automatic repair

Question

I bought a Razer Blade 14 (GTX 3060) on 24th November 2022 (not even 2 years old) and it started rebooting on it’s own all of sudden (15min+, 30min+, 1hour+, 3hours+ etc), while also having troubles when I turn it on (sometimes), which keeps trying to “repair automatically”. Is it a common Razer Blade problem? I’m a notebook user (mostly Dell) for more than 15 years and this has never happened to any of them. I’ve researched that this could be related to the power plug problems. Problem remains even after removing the battery. Unfortunately the notebook has been bought in Portugal and I’m currently in Brazil without any tech support store. Any help?

Razer.Aero · Answer

HiKalazi,I'm sorry to hear about the unexpected reboots and startup problems you're encountering with your Razer Blade 14. Based on the information, could indeed indicate a power-related issue. We can try a few troubleshooting laid out below:1. Check the power adapter and cable for any visible damage or fraying.2. Try using a different power outlet to rule out any issues with the electrical supply.3. If possible, try a compatible power adapter to test whether the problem persists with a different adapter.4. Since you mentioned that the issue remains even after removing the battery, it's less likely to be a battery-related issue, but it's still worth checking if the battery contacts are clean and free from debris.If none of this works after trying these steps, please contactBrazil Support at suporte@razerzone.com.br. Feel free to send me aPMme if you need additional assistance. Stay safe!*Thread locked to curb the conversation to PMs.

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