I purchased a new blade 13 just before Christmas, and have had 2 issues with the display.
Once I opened zoom, and the screen went strange, and the bottom half was solid red. Restarted laptop, and it seemed ok since then until yesterday.
Yesterday, the laptop froze, so I had to restart. Once restarted, the display was flickering and I could see a ghost image of the windows that had previously been open when the screen crashed, and would not clear from the screen. With it constantly flickering.
Took a video -
Is this a driver problem, a screen problem, or a gpu problem?
I noticed another thread opened with similar problem, but no public feedback provided on a resolution.
Razer Insider | Forum - Razer blade stealth 13 screen freezing/flickering
Switched the laptop off, and turning it on today, it all appears to be normal again, although I am obviously concerned, as this a new laptop, and I want to know what the problem was, and if it was hardware do I need a replacement.
Hi there! Thanks for starting this thread. By the way, I replied to your PM. Let's continue our conversation there.
I am having the exact same issue, I need this solved ASAP. Haven’t seen any answers as to how to fix yet, just people saying they have the problem and getting roped into a PM with Razer support.
I replied to your PM. Thanks!
EDIT: I meant .9168, probably shouldn't use numbers from the top of my head!
Thanks so much for responding. I downloaded the intel assistant and my driver was out of date, lets hope this fixed the issue!!
Thanks for sharing!
Hey everyone! Please check out what kieransiegfriedwalsh suggested. Should the issue persists, please send me a PM or submit case to our Support Team.