Razer Blade Stealth keeps losing Wifi | Razer Insider
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Razer Blade Stealth keeps losing Wifi

  • May 1, 2020
  • 6 replies
  • 13 views
T
Hi! I have a Razer Blade Stealth that I purchased in January. Randomly the Wifi disconnects, usually about once every 45 minutes. It does this no matter what network I'm on, either at home or at work. Any help would be appreciated.
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    6 Replies

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • May 3, 2020
    Have you tried reinstalling the network card driver? Now, this is a bit tricky since you will want to have a wired connection that may require a network adapter. Please PM me the serial number of your RBS along with a screenshot of your System Information if you need further assistance.
    Z
    • zachl2236
    • May 4, 2020
    Hi. I am having the same exact issue as well on my 2 day old Blade Stealth (Late 2019). It seems this is a known issue with the AX201 chip installed in the system. There are 2 other Razer forum posts about this exact issue with no solution from Razer yet. A quick Google search renders multiple other brands also having this exact issue in their systems. Intel has yet to fix it yet.
      Razer.Caziel
      • Razer.CazielRazer Support
      • I am the Lightbringer
      • May 5, 2020
      @zachl2236 You're right, but I'd appreciate it if you can send me a PM with the serial number of your RBS. This way, we can properly track the number of affected users. If this really is an issue with the chip, the best thing that we can do for the Devs would be to gather as much information for them to work on.
      N
      • Nezereth
      • May 27, 2020
      I'm having the exact same issue. Just finished performing a full restore and right after the factory restore, wifi disconnects every 20-45 minutes.
      Z
      • zachl2236
      • May 27, 2020
      I have a follow up to this issue that I completely forgot to link to this thread previously. Me and another user have fixed our WiFi issue. It seems it was a WiFi 6 or Netgear router issue that was effecting both of us. I’ve included the link below to the other thread. Hopefully this helps you as well! /razer-blade-stealth-early-2019-wi-fi-issues.55831/
        Razer.Caziel
        • Razer.CazielRazer Support
        • I am the Lightbringer
        • May 28, 2020
        Nezereth
        I'm having the exact same issue. Just finished performing a full restore and right after the factory restore, wifi disconnects every 20-45 minutes.
        Does this happen no matter which network you connect to? As @zachl2236 stated, this may have something to do with the network, or the router itself. Do you mind sharing your router model?
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