Razer Blade Steath 13 - Swollen Batteries

Hello, I own a Razer Blade Steath 13 purchased late 2018. The battery simply blew out, using the computer normally. I read on the internet in the Razer support forum that this problem happened to several customers. It is a very expensive laptop and I am unable to turn it on as they recommend that you do not use the computer when this battery error occurs. How can I proceed? Do you ship a new battery? I live in Brazil, and here there is no support for products purchased outside the country. Please, can someone tell me the battery model, so I buy it on the internet and do the replacement.