Razer Book 13 swollen battery - Where to get original parts? | Razer Insider
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Razer Book 13 swollen battery - Where to get original parts?

Rhythmsmartlab571

I have a Razer Book 13, and last week, my battery swelled.

I've been trying to find a Razer Care Center to purchase a new battery (not a third-party one), but it seems to be an impossible task. How can I find the locations of Razer Care Centers?

I live in munich (germany).

 

I tried a third party battery but after replacing the battery is not recognized and not charged by the laptop. I have tried with BIOS update and CMOS reset but not success. Therefore i am looking for original parts only.

 

Thanks for your support.

 

Razer Book 13 with Serial No. BY2049M15801796

Battery:

  • Model RC30-0357
  • Capacity 4762mAh, 55Wh
  • Nominal voltage 55V

 

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5 Replies

FIREOPALeverMagicMint677

Peace be upon you. I have a problem. You can cancel the two-factor authentication from my account. Thank you  

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1 person likes this
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    NextGenit
RCN_Djllama
Vanguard
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  • RCN_Djllama
  • Vanguard
  • 123 replies
  • June 3, 2024

I would look on Ebay for a broken version of your laptop that has a dead screen or motherboard but still has a working battery that you can scavenge. 

"Never stop asking questions and seeking answers. Curiosity fuels progress." - Jensen Huang (CEO of Nvidia)
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1 person likes this
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    NextGenit
Rhythmsmartlab571

Is here anyone who know how to find a razer care center in germany?

RCN_Djllama
Vanguard
Forum|alt.badge.img
  • RCN_Djllama
  • Vanguard
  • 123 replies
  • June 4, 2024

Um…. I can’t help with that as I’m in Texas. So, sorry.

"Never stop asking questions and seeking answers. Curiosity fuels progress." - Jensen Huang (CEO of Nvidia)
freezemusic
  • freezemusic
  • Insider Mini
  • 1 reply
  • June 8, 2024

I got the exact same situation on Razer Book and also did what you’ve done (buy a 3rd party battery), would like to know where can I buy that in UK

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