Razer Book 13 swollen battery - Where to get original parts? | Razer Insider
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Razer Book 13 swollen battery - Where to get original parts?

  • June 3, 2024
  • 7 replies
  • 266 views
Rhythmsmartlab571

I have a Razer Book 13, and last week, my battery swelled.

I've been trying to find a Razer Care Center to purchase a new battery (not a third-party one), but it seems to be an impossible task. How can I find the locations of Razer Care Centers?

I live in munich (germany).

 

I tried a third party battery but after replacing the battery is not recognized and not charged by the laptop. I have tried with BIOS update and CMOS reset but not success. Therefore i am looking for original parts only.

 

Thanks for your support.

 

Razer Book 13 with Serial No. BY2049M15801796

Battery:

  • Model RC30-0357
  • Capacity 4762mAh, 55Wh
  • Nominal voltage 55V

 

    7 Replies

    FIREOPALeverMagicMint677

    Peace be upon you. I have a problem. You can cancel the two-factor authentication from my account. Thank you  

      RCN_Djllama
      Vanguard
      Forum|alt.badge.img
      • RCN_Djllama
      • Vanguard
      • June 3, 2024

      I would look on Ebay for a broken version of your laptop that has a dead screen or motherboard but still has a working battery that you can scavenge. 

      "Never stop asking questions and seeking answers. Curiosity fuels progress." - Jensen Huang (CEO of Nvidia)
        Rhythmsmartlab571

        Is here anyone who know how to find a razer care center in germany?

        RCN_Djllama
        Vanguard
        Forum|alt.badge.img
        • RCN_Djllama
        • Vanguard
        • June 4, 2024

        Um…. I can’t help with that as I’m in Texas. So, sorry.

        "Never stop asking questions and seeking answers. Curiosity fuels progress." - Jensen Huang (CEO of Nvidia)
        freezemusic
        • freezemusic
        • Insider Mini
        • June 8, 2024

        I got the exact same situation on Razer Book and also did what you’ve done (buy a 3rd party battery), would like to know where can I buy that in UK

        Z

        Servus,

        same problem here. I’m also not confident in using a battery from third party sellers, like on Amazon etc.

         

        I’m now using my Razorbook without a battery. Not ideal, but I don’t have to fear the next battery to be a potential hazard.

         

        LG aus München

        giande2000
        • giande2000
        • Insider Mini
        • June 2, 2025

        Servus,

        Same here with my Razer Book 13. It started happening after around three years of heavy use. I first noticed my laptop bloating slightly when it got hot. Now, after 3.5 years, my Razer Book 13 can't close the lid properly and the trackpad is bending.

        I couldn't find any original replacements for a long time, but I kept searching eBay for used Razer Books or original parts. I got lucky and found a used original battery in good condition from the UK. I will report back once I receive the replacement.

        In the meantime, I suggest keeping an eye out for used parts — I doubt you'll find any new original parts since the laptop has been discontinued and has been out of warranty for a while now.

        Freundliche Grüße aus Ingolstadt

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