Razer boot up screen freeze | Razer Insider
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Razer boot up screen freeze

  • August 2, 2022
  • 1 reply
  • 15 views

Hello everyone. So since my some days ago my battery stoped getting charged. So i opened the laptop to disconnect and commect the battery so maybe it would work again, it didnt. While the laptop was open i spoted some small water/juice on the inner chasie of the laptop so i started to open deeper and clean every thing. After i finished i closed up every thing and booted up the laptop, everything worked well except the battery. I decided to restart but this time i went in a boot, recovery loop which every time ended up with error code :DRIVER_PNP_WATCHDOG. i couldnt enter bios settings so i removed my ssd and tried again. Now everytime i turn the laptop on it freezes on the razer boot up screen and i cant do anything. I already switched the CMOS Battery. I would be appreciated if anyone could help me with this issue :')
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1 Reply

Razer.Zionzedd
Please check the steps here for troubleshooting BSOD errors and this guide for more suggested workarounds. If you're still experiencing the same issue, PM me the serial number so I can validate its model and raise your concern to the Software Team by starting a case. *Thread locked to curb conversation to PM.