Razer Bssilisk V3 X Hyperspeed scroll wheel issue | Razer Insider
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Question

Razer Bssilisk V3 X Hyperspeed scroll wheel issue

  • December 10, 2024
  • 8 replies
  • 134 views

liaqatalikhan

The scroll wheel of my Razer Badsilisk V3 X Hyperspeed has issues.
it scrolls up and down when I scroll down and same issue when I scroll down.

8 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • December 10, 2024

You can try to spray some air inside (left side of the scroll) to “clean it”.

But I’d RMA it if you still have valid warranty for it.


liaqatalikhan
  • Author
  • Insider Mini
  • December 11, 2024

I still have warranty and would like to RMA and replace this with another.


liaqatalikhan
  • Author
  • Insider Mini
  • December 12, 2024

I bought this Razer basilisk V3 Hyperspeed in January 2024.
What is the process to refund? This is effecting my work as the scroll wheel doesnt move up and down properly.


liaqatalikhan
  • Author
  • Insider Mini
  • December 22, 2024

What is the solution now? Can you refund or RMA?


liaqatalikhan
  • Author
  • Insider Mini
  • December 31, 2024

I still have valid warranty until January 2025.

Can you make RMA or Refund before warranty expires?


liaqatalikhan
  • Author
  • Insider Mini
  • January 1, 2025

You can try to spray some air inside (left side of the scroll) to “clean it”.

But I’d RMA it if you still have valid warranty for it.

When can you do RMA ? The warranty expired in January 2025


liaqatalikhan
  • Author
  • Insider Mini
  • January 12, 2025

I sprayed the air and the problem stil exists.

Kindly proceed with RMA.


RCN_Djllama
Vanguard
Forum|alt.badge.img
  • Vanguard
  • January 12, 2025

Hi, in order to RMA the mouse, got to the official Razer support website and start a live chat with a support representative. They will be able to help you get a replacement. Enjoy the rest of your day and stay awesome!!