Razer Central won't let me change my mobile number (since I no longer have access to it) | Razer Insider
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Razer Central won't let me change my mobile number (since I no longer have access to it)

  • December 19, 2023
  • 1 reply
  • 251 views

As you can probably tell, well… I’ve changed my phone number and now it keeps sending messages to my old one.

 

All I’m asking for is an account recovery request. Send an email to me at ralpharsiedjose@gmail.com.

 

Thanks in advance!

Best answer by Razer.Zionzedd

Hi @RalphGamerKuya,

 

We need to kickstart a support ticket and escalate your concern to the Razer ID team. Please PM me the following information:

 

  • Full name:
  • Old phone #:
  • New phone #:
  • Region:

 

*Thread locked to curb conversation to PM.

This topic has been closed for replies.

1 Reply

Razer.Zionzedd
  • Razer Support
  • Answer
  • December 19, 2023

Hi @RalphGamerKuya,

 

We need to kickstart a support ticket and escalate your concern to the Razer ID team. Please PM me the following information:

 

  • Full name:
  • Old phone #:
  • New phone #:
  • Region:

 

*Thread locked to curb conversation to PM.