Razer Cobra Mouse Keeps Disconnecting! | Razer Insider
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Question

Razer Cobra Mouse Keeps Disconnecting!

  • February 7, 2024
  • 6 replies
  • 1015 views
sideventureWineDregs411

Got the Razer Cobra mouse last month, first time i put it in my PC it just started to disconnect and i would have to take it out and put it back in just for it to disconnect again a few seconds later, but after a few tries it started working normally until now. Now i get the same problem from a month ago, but this time the light isnt even lighting up and the mouse doesnt work at all. Ive tried watching youtube videos but all the solutions never fixed the problem. Please im begging someone help me im getting frustrated and dont want to get a new mouse.

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6 Replies

coasttechRackley157

I got razer cobra mouse last month too, the error is the rgb does not work well. If i select Green it turns black, if i select yellow it turns red. I use it in spectrum cycling and it only works red.

ammoCandyPinkleet970

Hi,

Did you find a solution? facing the same problem, bought the same  mouse in jan too

AntiFlashWhitebitup445

I am facing the same issue; I bought the same mouse in January.

retrolinkChamoisee546

SAME ISSUE! Razer support even accused me of lying

W
  • wil_i_am
  • Insider Mini
  • 1 reply
  • September 25, 2024
My cobra mouse started by disconnecting periodically and then it didn't work anymore on my gamer PC, but in the office it works without synapse, what should I do? the serial number is PM2324H27000396
I haven't had this mouse for a months I'm from Colombia sorry for my wording
FiszPL
Vanguard
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  • FiszPL
  • VANGUARD
  • 7228 replies
  • September 25, 2024
wil_i_am wrote:
My cobra mouse started by disconnecting periodically and then it didn't work anymore on my gamer PC, but in the office it works without synapse, what should I do? the serial number is PM2324H27000396
I haven't had this mouse for a months I'm from Colombia sorry for my wording

If the problem is only on one PC only, then I’d check different ports (USB 3.0 or above preferred). Don’t connect it to USB hub to avoid any interruptions - connect it directly into motherboard.

Also what happens if you close/disable/uninstall Synapse on the faulty PC?

TOPAZretroSpanishPink555
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  • TOPAZretroSpanishPink555
    TOPAZretroSpanishPink555

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