My Razer Core X Chroma has been working great every since I got it to team up with my RazerBlade 13” Stealth 2017 laptop. It was working til’ it just stopped, turned off and never turned back on. I can get the PSU fan to start when I power up/connect the lightning cable and hear the pc beep to add the device but 20 seconds or so later it beeps and disconnects. I can see in the Thunderbolt setup it just shows “port 1” connect.. then disappear.
The laptop no longer charges when connected so at first I thought this to be a bad PSU problem. I luckily have another psu from my tower pc to test with and I get the same results… Just a quick connect/beep then disconnect and no charging. This leads me to believe the mainboard is the issue. I can hear a clicking sound come from the board itself when turned on.
Will Razer RMA the part? I don’t think warranty’s are valid given this is a legacy product, but is there somewhere to get a new motherboard or repair? Otherwise this thing just becomes an e-waste/trashed pile of metal.
thank you,