Razer Core X is not fully recognized by Alienware 13 R2 (which has Thunderbolt 3 | 40 Gbps). | Razer Insider
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I just got a Razer Core X for both my Mac (2020) and my AW R13 R2. I have an ASUS ROG STRIX GeForce GTX 1080 TI. It is running Windows 10 Home (fully updated).



Whenever I connect the Thunderbolt cable the AW says "Thunderbolt device functionality might be limited."

The PC shows Razer Core X in the device manager (but not the GPU). Also, ender "Devices and Printer" in the control panel, the Core X shows up under unspecified, but the manufacturer, model number, and description are all marked as unavailable.



I know the AW can use the Alienware Graphics Amplifier, but I want something that I can use on both my Mac (under BootCamp) and PC. I have tried two Thunderbolt cables, 1 Apple Branded and 1 Razer Branded (the one that came with the unit).
iKokomo
I just got a Razer Core X for both my Mac (2020) and my AW R13 R2. I have an ASUS ROG STRIX GeForce GTX 1080 TI. It is running Windows 10 Home (fully updated).



Whenever I connect the Thunderbolt cable the AW says "Thunderbolt device functionality might be limited."

The PC shows Razer Core X in the device manager (but not the GPU). Also, ender "Devices and Printer" in the control panel, the Core X shows up under unspecified, but the manufacturer, model number, and description are all marked as unavailable.



I know the AW can use the Alienware Graphics Amplifier, but I want something that I can use on both my Mac (under BootCamp) and PC. I have tried two Thunderbolt cables, 1 Apple Branded and 1 Razer Branded (the one that came with the unit).




Are you disconnecting the Razer Core X while the system is powered on? Ensure your graphics drivers (AMD, Intel, or Nvidia) are updated. Please check the following steps from this article and see how it goes. Feel free to submit a case to our Support Team or send me a PM should you need additional assistance. I'll be locking this thread to curb our conversation privately.