Razer Core X PSU problems | Razer Insider
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Razer Core X PSU problems

  • April 14, 2021
  • 1 reply
  • 530 views
B
Hello I was playing Sniper Elite 4 with my Macbook Pro 16 in Bootcamp with Windows 10 64-bit Pro and the Razer Core X EGPU with a Gigabyte RTX 2060 8 GB. I have played several games for a few months with this setup and it has worked great and yesterday it just died. First i thought my GPU died but I tried it in another computer and it seems to be ok. I'm gessing the PSU on the unit is broken. I have tried everything I can think of. Different USB-C cable connected between the EGPU and the Macbook Pro 16, different cable to the PSU. It is just dead, no fans or no sound when I press On Razer Core X. The GPU is fine, tried it another computer. It seems like the PSU in the EGPU is dead. The 12V 8-connector pin that goes from the PSU that goes into the motherboard or what it is not delivering power. I took a video of the problem https://www.youtube.com/watch?v=ZbVnmdgl-0I Razer wants me to pay for shipping and repairs since I bought it second hand. But that would expensive I guess. What do you think guys. Can i just buy a new PSU and replace it?
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    Mine stopped working and I run the same setup. The graphics card is fine. I sent mine in for repair and waited about a month to get it back. They sent mine back saying it was repaired, but when I went to plug it in it still did not power on. I don't think they even looked at it. I am been trying to reach the product support team to find out what they are going to do but as of yet I still don't have a response.
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