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Razer Core X with RTX 2060 Super

  • June 12, 2023
  • 1 reply
  • 104 views

I got a Razer Core X and tried to connect a RTX 2060 Super GPU. I got it to work a couple of months ago, but recently it stopped. Here I were able to see the GPU in the device manager and use it to play with.


Now I can see that the GPU is turning on and the fans are spinning, but it isn’t registered in Device Manager or any GPU driver apps. 

If I disconnect the Razer Core X, I can see that the device manager does refresh, so it detects a change. 

 

I would like to add that I have tried the following: Disconnect the Razer Core X and turn off the computer, then reconnect and turn on the computer. 
Used a different outlet. 
Took the thunderbolt cable out and repluged it (and verified it was a thunderbolt 3 connectiong).
I have taken the graphics card out and put it back in. 
I have tried to connect the monitor directly into Razer Core X, but it won’t detect or turn on either.

Should note that the RTX 2060 Super, does not have 2 entries for the power supply, so I would assume that only one is sufficient. 

 

Does anyone have any ideas on what can be the reasoning for the Razer Core X to not detect the GPU, even what it starts up and spins?
 

1 Reply

  • Insider Mini
  • April 8, 2025

I only just happen to have this issue.

This is my setup:
1. Razer Core X
2. GPU is Gigabyte RTX 2060 Super
3. Lenovo 480s on Windows 11 Pro (originally on this)
4. Lenovo X1 Carbon on Windows 10 Pro (used as a test)
 
Symptoms:
1. When connected to a Lenovo T480s and X1 Carbon via original Thunderbolt 3 cable from Core X, GPU not detected. However, able to charge laptop.
2. Swapped out stock PSU with a Cooler Master PSU, same symptoms.
3. Swapped out Gigabyte RTX 2060 Super into a tower PC, GPU detected. Able to play games as per normal.
4. Swapped out original Thunderbolt 3 cable with another Thunderbolt 4 cable. Same symptoms.
5. Note that when using the original Thunderbolt 3 cable, noticed that on both laptops, USB power surge was reported. When using newer Thunderbolt 4 cable, GPU not detected but able to charge.
 
Conclusion:
1. Suspect that internal motherboard on Core X could be faulty.

 

Since this is a year post, what have you done so far?