Razer Cortex 10 won't start | Razer Insider
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Hello all,



as of yesterday my razer software (cortex and synapse) won't start.

Things I tried to fix:



  • Run as administrator

  • Compatibility mode (win 8)

  • Restart PC

  • Kill all razer processes and restart

  • Restart services - here I noticed an issue that Razer Central Service is unable to start

  • Repair installation (Modify) - after clicking modify, nothing happened, no installation window

  • Uninstall - nothing happened as with modify

  • Download new installer from Razer website, after double click, nothing happened

  • Razer Log Collector is the only Razer software that seems to work on my PC at the moment



I'm out of ideas of what to try next. Any help would be appreciated, thanks.
Hey there!



Thank you for sharing your issue with us here. I'm Michelle from the Razer Cortex PC technical support team. I will be happy to assist you with your issue.



Before we start could you please provide us with your Razer Cortex logs for us via PM to further investigate this issue?



We appreciate your patience.



Michelle