I cant start the App on my desktop, I delete it and Downloaded again, do you guys have any tips?
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Hey there!
Thank you for posting Cortex's issue here. We are sorry about the inconvenience this issue has caused you. My name is Michelle from the Razer Cortex Technical Support Team. I will be your technical companion for today.
Before we go further could you please provide us with your Cortex logs for us to isolate the concern? I will PM you a guide on how to collect and upload your Cortex logs if you need my assistance.
We appreciate it if you would like to provide us with more information related to this issue.
Take care and have a great day!
Best regards,
Michelle Chang
Razer Cortex Team
Thank you for posting Cortex's issue here. We are sorry about the inconvenience this issue has caused you. My name is Michelle from the Razer Cortex Technical Support Team. I will be your technical companion for today.
Before we go further could you please provide us with your Cortex logs for us to isolate the concern? I will PM you a guide on how to collect and upload your Cortex logs if you need my assistance.
We appreciate it if you would like to provide us with more information related to this issue.
Take care and have a great day!
Best regards,
Michelle Chang
Razer Cortex Team
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