Hi, today I installed Razer Cortex, it does not starting, it looks like it being executed, for example every time i try to open Cortex it show for 1sec on windows task-bar without icon (setted to run everytime as administrator.) Tried reinstall/cleaning razer files cache or even registry clear... Watched some tutorials on yt but anything helps me, I have Razer Synapse which is working fine, I dont know why I got problems with Cortex? Can someone help?
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Hey there!
Thank you for sharing your issue with us here. My name is Michelle from the Razer Cortex technical support team. I am happy to be of your assistance.
WebView2 is a necessary component to launch Razer Cortex. Please update your WebView2 by the following steps.
1. Update WebView2.
Download the Evergreen Bootstrapper and run as administrator.
2. If the issue persists, collect the Razer Cortex logs and capture the screenshot of the error.
3. Share the Razer Cortex logs and screenshot with us via PM.
We sincerely apologize for the inconvenience this issue has caused you.
Truly appreciate your feedback.
Michelle
Thank you for sharing your issue with us here. My name is Michelle from the Razer Cortex technical support team. I am happy to be of your assistance.
WebView2 is a necessary component to launch Razer Cortex. Please update your WebView2 by the following steps.
1. Update WebView2.
Download the Evergreen Bootstrapper and run as administrator.
2. If the issue persists, collect the Razer Cortex logs and capture the screenshot of the error.
3. Share the Razer Cortex logs and screenshot with us via PM.
We sincerely apologize for the inconvenience this issue has caused you.
Truly appreciate your feedback.
Michelle
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