Razer Cortex Mobile - Not rewarding Silver Points | Razer Insider
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Razer Cortex Mobile - Not rewarding Silver Points

  • October 23, 2021
  • 1 reply
  • 9 views

aiyionman
My Cortex Mobile all of a sudden does not reward me silver points... I noticed that I am getting the notification when I start to run the featured app. But when I check my notification, the timer is not there. I haven't updated or made any changes on my phone. Silver points is getting harder to get... Now I am relying on my Cortex for PC. To add the damage, I am not getting the x2 reward during weekends... Tried reinstalling the app, delete cache/data but no success... Already opened a ticket for this but maybe had the same issue and was able to resolve.
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1 Reply

Razer.Speedcr0ss
aiyionman
My Cortex Mobile all of a sudden does not reward me silver points... I noticed that I am getting the notification when I start to run the featured app. But when I check my notification, the timer is not there. I haven't updated or made any changes on my phone. Silver points is getting harder to get... Now I am relying on my Cortex for PC. To add the damage, I am not getting the x2 reward during weekends... Tried reinstalling the app, delete cache/data but no success... Already opened a ticket for this but maybe had the same issue and was able to resolve.
Please send me your case number or email address via PM so I can check your contact history. Also, please contact our Razer Cortex Mobile developers via email at [email]google@razer.com[/email]. I'll be locking this thread to curb our conversation privately.