Razer Cortex not counting hours. | Razer Insider
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Razer Cortex not counting hours.

  • June 18, 2021
  • 1 reply
  • 5 views
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i Have tried playing a supporteme, launched it from the cortex app, and played it for about 10 minutes. It didnt log at all! yesterday i played 4 hours, and the day before that antoher 4, and it logged very perfectly
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    • Anonymous
    • June 21, 2021
    Hey there! Thank you very much for sharing your gameplay time issue here. My name is Michelle from the Razer Cortex Technical Support Team. I will be delighted to assist you with your issue. Before we start could you please provide us with your Cortex logs for us to further investigate this issue? I have PMed you a simple guide to help you collect and upload your Cortex logs. Please check out if you need it. Thank you very much for your patience. Michelle
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