Razer Cortex Not Identifying Games.

@Michelle-RazerCortex need your expertise on this one :smile_:

hyp3rdr1ve0729
Razer cortex's launcher page doesn't show Valorant even though I have it installed. I have tried reinstalling both cortex and Valorant but it never works. Even manual adding won't work because it always says path not found. What do I have to do to make Valorant pop up on the launcher list?

Hey there! Thank you for reaching out to us. My name is Michelle from the Razer Cortex technical support team. I am delighted to assist you with your issue. Regarding your issue, could you please follow the below steps to provide us with your Razer Cortex logs and System logs via PM? 1. Razer Cortex logs. 2. System Event Logs. Steps to collect your system event logs. Step 1: Access Event Viewer. Right-click on the Start button and select Control Panel > System & Security and double-click Administrative tools. Double-click Event Viewer. Step 2: Get all “Error” logs. Click “Windows Logs” > “Application”, and select all "Information" and "Error" of the day this issue occurred, you can use “ctrl” on your keyboard to select all at one time, then, save the error logs at a proper position by clicking “Save All Events As”. The logs would be saved in a file with the .evtx format. Step 3: Share the system error logs with us via a cloud service. How to use Google Drive - Android - Google Drive Help Share files and folders in OneDrive (personal) - OneDrive (home or personal) (microsoft.com) We apologize for the inconvenience this issue has caused you and look forward to your reply. Appreciate your patience. Michelle