Razer Cortex problem | Razer Insider
Skip to main content
Question

Razer Cortex problem

  • January 27, 2026
  • 0 replies
  • 29 views

at some point my PC have shut down, after that app “Razer Cortex” stopped launching, trying to launch .exe was giving “file is corrupted” error and created next article in event viewer:
Faulting application name: RazerCortex.exe, version: 11.5.6.0, timestamp: 0x68d50000
Faulting module name: nvml.dll, version: 8.17.15.8142, timestamp: 0x68d0dcab
Exception code: 0xc0000005
Fault offset: 0x00000000000ec940
Faulting process ID: 0x3880
Faulting application start time: 0x1DC8F28CF7B9AA5
Faulting application path: C:\Program Files (x86)\Razer\Razer Cortex\RazerCortex.exe
Faulting module path: C:\WINDOWS\system32\DriverStore\FileRepository\nvhmi.inf_amd64_7ea6b3f4d28c2139\nvml.dll
Report ID: 1c46defd-303c-42a1-b94c-bc0450a232e2

i tried deleting it and all additional files, but when i tried reinstalling it from official website, Cortex Installer said that Cortex is already installed. 
Can you please suggest solution for reinstalling RazerCortex ?