My razer cortex stopped tracking my progress after a certain time in the competition, could this be fixed?
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Hey there,
Thank you for posting your concern on our support board. I'm Michelle from Razer Cortex technical support team. I will be your technical buddy for today.
As a gamer myself, I understand how frustrating this situation is for you. But don't worry, I will be assisting you to resolve this issue.
Before we begin could you please provide us with the Cortex logs for us to isolate the concern?
I will PM you a simple guide on how to collect and upload your Cortex logs.
Stay safe and have a great day!
Your Technical Buddy,
Michelle Chang
Razer Cortex PC Team
Thank you for posting your concern on our support board. I'm Michelle from Razer Cortex technical support team. I will be your technical buddy for today.
As a gamer myself, I understand how frustrating this situation is for you. But don't worry, I will be assisting you to resolve this issue.
Before we begin could you please provide us with the Cortex logs for us to isolate the concern?
I will PM you a simple guide on how to collect and upload your Cortex logs.
Stay safe and have a great day!
Your Technical Buddy,
Michelle Chang
Razer Cortex PC Team
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