Razer Deathadder Elite disconnects | Razer Insider
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Razer Deathadder Elite disconnects

  • June 5, 2025
  • 2 replies
  • 77 views

Axilos

Hello everyone !

In 2018 my previous Razer mouse died (a Razer DeathAdder v2). I will add that during all the lifetime of this device (around 6 years), I experienced absolutely no software or hardware issues (mouse got old, clicking started to fail, got a replacement).

As a replacement I have bought the Razer Deathadder Elite. And with it came Synapse… Oh Razer Synapse… What a software…It proves to me how much a software can fail you while a simple driver can just do its job and work well.

Ever since I had synapse involved I ran into MANY software issues that keep getting more and more annoying.

The last issue is that my mouse keeps getting disconnected. Not for long, but for at least 3~5s and regularly (once every 20mn). So I upgraded my Synapse version. The issue remains.

So I followed this thread. Performed a full uninstall of drivers, upgraded Synapse to the last possible version (4.0.86.2505230700). Now, not only my mouse keep getting disconnected, but also my keyboard (Razer BlackWidow v4x) (As we speak I am struggling to just type this message whyyyyyyyyyyyile my keyboard disconnects every few seconds…)

 What is going on ?

Leads I have tried:

  • Uninstall Razer Synapse
    • Not working
  • Uninstall all drivers, uninstall and re install Razer Synapse
    • Not working
  • Close Razer Synapse and reboot
    • Not working

How can I solve this issue ? And have stable connections of all my devices ?

 

2 Replies

Axilos
  • Author
  • Insider Mini
  • June 6, 2025

Additionnal information on this bug:

  • I am detecting a disconnection when the RGB coloring of mouse/keyboard starts to de-synchronize.
  • I did not installed Chroma to avoid any more clutter with Synapse
  • Upon disconnection, the keyboard/mouse tab disappear iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiin Synapse and re-appear. Then the keyboard changes color similarly to the mouse (as you can see, I experimented keyboard disconnection while typing)

Axilos
  • Author
  • Insider Mini
  • June 6, 2025

Additional information:

  • On another computer (without Razer Synapse installed, keyboard works fine)
  • My keyboard/mouse combo are connected to a KVM switch
    • Yes I have tried directly plugging bypassing the swtich, the error remains

Is there a way to install the last middleware for my keyboard/mouse/headphone combo WITHOUT Razer Synapse?