Razer Deathadder Elite DPI refuses to change | Razer Insider
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Razer Deathadder Elite DPI refuses to change

  • September 6, 2021
  • 1 reply
  • 12 views
A
I purchased this mouse around 2018, and it has worked decently until around 2-3 months ago. It stopped changing DPI, and has stuck on this standard DPI that I don't know and I can't change. I can change the DPI when the Synapse software is not open, but I can't when it is. Any solutions to this problem?
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1 Reply

R
Do you mind sending me screenshots of the Performance tab on Synapse and try taking another when changing the DPI? For now, let's perform a clean reinstallation of your Synapse to fix this issue. But if the problem persists, PM me the serial number of your mouse. I can use that to verify its model and look for other possible solutions. *Thread locked to curb the conversation to PMs.
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