Dear Razer Support Team,
I hope this message finds you well. I recently purchased and registered a Razer DeathAdder V4 Pro - Wireless Esports Gaming Mouse (EU Packaging), Serial Number: PM2525H35000609, and while the mouse functions perfectly, I have noticed that the scroll wheel has developed a persistent squeaking noise.
At first, I assumed it might be dust or dirt, but the issue has persisted over the months despite careful cleaning. This squeaking is quite noticeable and distracting during use, and I am concerned about the long-term impact on the mouse’s performance.
Could you please advise on possible solutions or whether this might be covered under warranty? I have kept my proof of purchase and registration confirmation from 09/09/2025, as requested.
Thank you very much for your assistance.