so i bought this mouse recently like 5 days ago and i plugged it in and says USB GAMING MOUSE when i installed synapse was not showing up, i need help pls
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+1Post a photo of the bottom of the mouse, with s/n visible, ofc connected to your PC (powered up).
FiszPL wrote:
Post a photo of the bottom of the mouse, with s/n visible, ofc connected to your PC (powered up).
there you go
+1soloMysticTIGERSEYE940 wrote:
*Omitted photo showing serial number for security purposes
It’s fake that’s why it’s not detected.
Get a refund ASAP.
FiszPL wrote:
soloMysticTIGERSEYE940 wrote:
*Omitted photo showing serial number for security purposes
It’s fake that’s why it’s not detected.
Get a refund ASAP.
got it from a trusted site https://www.emag.ro/mouse-gaming-razer-deathadder-essential-2021-negru-rz01-03850100-r3m1/pd/DYSG2HMBM/
+1soloMysticTIGERSEYE940 wrote:
FiszPL wrote:
soloMysticTIGERSEYE940 wrote:
*Omitted photo showing serial number for security purposes
It’s fake that’s why it’s not detected.
Get a refund ASAP.
got it from a trusted site https://www.emag.ro/mouse-gaming-razer-deathadder-essential-2021-negru-rz01-03850100-r3m1/pd/DYSG2HMBM/
“trusted” yeah. the same as Aliexpress and temu and so on.
It's just a selling platform so anyone can sell their fake products and noone is verifying it.
I would also like to ask if the one I purchased is fake or not. I’m also having issues with this item not detected on Synapse 4.
(*Omitted photo showing SN for security purposes)
- Razer Support
- 7784 replies
firstPrussianBlueroad132 wrote:
Same for me, I bought the same mouse on emag(.hu) too and not working…
Please send me a PM including your device serial number so I can also check it on my end. Thanks!
*The thread is now locked to divert the conversation privately
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